Privacy Policy
Your privacy is important to us. Learn how we protect your data.
Last Updated: December 8, 2025
Privacy Policy
Last Updated: December 8, 2025
1. Introduction
IPTV Cyprus ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IPTV streaming service. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect several types of information: Personal Information including your name, email address, phone number, and billing address. Payment Information such as credit card details (processed securely through third-party payment processors). Usage Data including viewing history, device information, IP address, browser type, and service usage patterns. Technical Data such as device identifiers, operating system, and network information. Communication Data including messages you send us and feedback you provide.
3. How We Use Your Information
We use your information to: Provide and maintain our IPTV streaming service. Process payments and manage subscriptions. Send service-related communications and updates. Improve our service quality and user experience. Provide customer support and respond to inquiries. Personalize content recommendations. Detect and prevent fraud or unauthorized access. Comply with legal obligations and enforce our terms. Analyze usage patterns to optimize performance.
4. Data Protection Measures
We implement industry-standard security measures to protect your data: SSL/TLS encryption for data transmission. Secure servers with firewall protection. Regular security audits and updates. Access controls and authentication systems. Encrypted storage of sensitive information. Employee training on data protection. Third-party security certifications. Regular backups and disaster recovery procedures. However, no method of transmission over the Internet is 100% secure.
5. Third-Party Services
We work with trusted third-party service providers for: Payment processing (credit cards, PayPal, cryptocurrency). Email delivery services. Analytics and performance monitoring. Customer support tools. Content delivery networks (CDN). Cloud hosting services. These providers have access to your information only to perform tasks on our behalf and are obligated to protect your data. We do not sell your personal information to third parties.
6. Cookies and Tracking
We use cookies and similar tracking technologies to: Remember your preferences and settings. Analyze service usage and improve performance. Provide personalized content recommendations. Maintain your login session. Track authentication and security. You can control cookies through your browser settings. Types of cookies we use include: Essential cookies (required for service functionality), Performance cookies (analytics and optimization), and Functional cookies (enhanced features and personalization).
7. Your Rights (GDPR Compliance)
Under GDPR and other data protection laws, you have the right to: Access your personal data and request a copy. Correct inaccurate or incomplete information. Delete your personal data ("right to be forgotten"). Restrict or object to data processing. Data portability to another service provider. Withdraw consent at any time. Lodge a complaint with a supervisory authority. To exercise these rights, contact us at privacy@iptv4cheap.com. We will respond to your request within 30 days.
8. Data Retention
We retain your information for as long as necessary to: Provide our services to you. Comply with legal obligations. Resolve disputes and enforce agreements. Maintain business records. Account information is kept while your account is active. Payment records are retained for tax and accounting purposes (typically 7 years). Usage data is anonymized after 12 months. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are legally required to retain it.
9. Children's Privacy
Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal data from children without parental consent, we will take steps to remove that information from our servers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For material changes, we will provide prominent notice or obtain consent where required by law. We encourage you to review this Privacy Policy periodically. Your continued use of the service after changes constitutes acceptance of the updated policy.
Privacy Questions?
If you have any questions about this Privacy Policy, please contact us at privacy@iptv4cheap.com